Shipping policy

Thank you for shopping with YVSN Collectibles. We are committed to providing a smooth and reliable shipping experience for our customers across Canada and the U.S. Please review our shipping policy below before placing your order. By placing an order with us, you agree to the terms outlined in this policy below.

1. Shipping Coverage

YVSN Collectibles currently ships exclusively within Canada and the U.S. At this time, we do not offer shipping to any other countries.

2. Shipping Rates

Canada:
- We offer a flat shipping rate of $14.99 CAD on all orders shipped within Canada, regardless of order size or value.

U.S.:
- We offer a flat shipping rate of $14.99 USD on all orders shipped to the U.S., regardless of order size or value.

Shipping charges will be displayed at checkout prior to completing your purchase.

3. Order Processing and Delivery Times

Orders are typically processed within 1-4 business days after payment has been received and verified.

Please note:

Orders placed on weekends or statutory holidays will be processed on the next business day.
Processing times may be extended during periods of high order volume, sales events, holidays, or unforeseen circumstances.

Once your order has been shipped, you will receive a shipping confirmation email with tracking information.

Shipping times depend on the destination and shipping service used. Please note that all delivery times are estimates and are not guaranteed. YVSN Collectibles is not responsible for delays caused by shipping carriers, customs processing, weather conditions, or other circumstances beyond our control.

Canada (Standard - Tracking Included): Typically 3 to 9 business days (varies by location).
U.S. (Standard - Tracking Included): Typically 5 to 20 business days (varies by location and customs processing).

4. U.S. Shipping Disclaimer

Orders shipped to the U.S. may be subject to customs duties, tariffs, import taxes, and/or other handling fees imposed by U.S. customs authorities or the shipping carrier. These fees are not included in your order total and are the responsibility of the customer.

YVSN Collectibles is not responsible for any customs duties, tariffs, import taxes, and/or other charges incurred during transportation or delivery of an order. Prices displayed on our website do not include any customs duties, tariffs, import taxes, or other additional fees that may be imposed upon entry into the U.S.

We do not control customs decisions, processing times, inspections, or the amount of any fees that may be assessed. Import requirements and applicable charges may vary depending on the value, type, and destination of the shipment. We encourage all U.S. customers to review applicable U.S. import regulations and requirements before placing an order.

YVSN Collectibles charges only for the product(s) purchased and applicable shipping charges at checkout. We declare the full and accurate value of all shipments and comply with applicable customs requirements. We will not alter the declared value of an order or misrepresent the contents of a shipment for the purpose of avoiding customs duties, tariffs, import taxes, or other import charges.

Packages may be opened and inspected by customs, border authorities, or shipping carriers. YVSN Collectibles is not responsible for delays, inspections, or handling by customs or border authorities that are outside of our control. If a package is damaged during a customs or border inspection, the matter will be reviewed on a case-by-case basis and may require photographs, packaging evidence, and/or documentation from the shipping carrier or customs authority.

If you refuse or fail to accept delivery and the package is returned to us, original shipping charges are non-refundable and a 10% restocking fee, calculated based on the original order total (including shipping charges), will be deducted from your refund. Refunds are issued after we receive the returned package. Any additional return shipping or carrier fees will also be deducted.

Customers are responsible for conducting their own due diligence regarding current U.S. import requirements and understanding any customs duties, tariffs, import taxes, or other fees that may apply to their order before purchasing.

5. Shipping Address Accuracy

Customers are responsible for ensuring that all shipping information provided at checkout is accurate and complete.

YVSN Collectibles is not responsible for orders shipped to incorrect addresses provided by the customer. Orders that are lost, delayed, returned, or misdirected due to incorrect or incomplete address information are the responsibility of the customer.

Please review your shipping information carefully before checkout.

6. Lost or Stolen Packages

Once a package has been marked as delivered by the shipping carrier, it becomes the responsibility of the customer to ensure the package is received and secured.

YVSN Collectibles is not responsible for lost, stolen, missing, or misplaced packages after delivery has been confirmed by the carrier.

If you believe your package has been lost or stolen after delivery, we recommend contacting the shipping carrier directly for further assistance.

7. Shipping Delays

While we strive to ensure timely delivery of all orders, YVSN Collectibles is not responsible for delays caused by shipping carriers, weather conditions, natural disasters, labor disruptions, customs inspections, or other circumstances beyond our control.

Delivery estimates provided by carriers are not guaranteed and are outside our control.