Refund policy
Thank you for shopping with YVSN Collectibles.
Due to the collectible nature of our products, limited inventory, market fluctuations, and the nature of sealed trading card products, please review this Refund Policy carefully before placing an order.
1. All Sales Final
All sales made through YVSN Collectibles are considered final sale.
We do not accept returns, exchanges, cancellations, or refunds for any reason, including but not limited to:
- Change of mind
- Buyer's remorse
- Incorrect purchases made by the customer
- Market price fluctuations
- Opened products
- Sealed products that have been opened after delivery
- Product availability from other retailers after purchase
Please review all product descriptions carefully before completing your order.
2. Exceptions
The only exceptions to our final sale policy are the following situations:
- You received the wrong item
- Your item arrived significantly damaged during shipping
If you believe your order qualifies under one of these exceptions, you must contact us within 3 business days of delivery.
3. Damaged or Incorrect Orders
To help us investigate and resolve the issue, customers must provide:
- Clear photographs of the item received
- Clear photographs showing the damage or issue
- Photographs of the shipping packaging, if applicable
- Your order number
Failure to provide sufficient evidence may result in the claim being denied.
Once reviewed, YVSN Collectibles will determine an appropriate resolution on a case-by-case basis.
4. Sealed Products Disclaimer
YVSN Collectibles is not responsible for:
- Manufacturer defects
- Factory damage
- Print lines
- Centering issues
- Packaging imperfections
- Small holes or tears in the shrink wrap
- Partially torn or loose wrap
- Dents or creases on the product box
- Missing hits or pull rates
- Card quality variations
- Contents of sealed products
- Grading outcomes
Market value fluctuations of collectible products do not qualify for cancellations, refunds, returns, exchanges, or price adjustments.
By opening a sealed product, the customer acknowledges and accepts the condition of the product as received.
5. Non-Refundable Situations
Refunds, replacements, or store credit will not be provided for:
- Products damaged after delivery
- Minor cosmetic imperfections to packaging
- Normal manufacturer variances
- Dissatisfaction with pull rates or product contents
- Delays caused by shipping carriers
- Orders marked as delivered by the shipping carrier
- Incorrect shipping information entered by the customer during checkout
Please ensure all order and shipping information is accurate prior to placing your order.
6. Lost or Stolen Packages
Please refer to our Shipping Policy regarding lost or stolen packages.
Once a package has been marked as delivered by the shipping carrier, responsibility for the package transfers to the customer.
YVSN Collectibles is not responsible for lost, stolen, missing, or misplaced packages after delivery has been confirmed.
7. Contact Us
If you believe your order qualifies under one of the exceptions listed above, please contact us within 3 business days of delivery so we can review your request.
Please contact us at:
Thank you for supporting YVSN Collectibles.
We genuinely appreciate every order and the trust you place in our shop.
From our shop to your collection — thank you.